Veage Support


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Support Email: support@veage.com

Veage is a service provided by Sprint Media S.L.:

Sprint Media S.L.

Oficina 203, C/ Jacinto Benavente, N.16 - local 20
Marbella (Malaga) 29602
Spain

General enquiries: info@veage.com

Tel: 0861106472

Monday to Friday 10:00 - 17:00
Weekends automated service.

Help Resources

Getting Started

Account Cancellation

FAQ

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We're here to help

The veage support team is here to help you solve your problems and find answers to your questions.


Getting Started

Signing up to Veage is easy - just follow the simple sign-up instructions. After you've registered it's a good idea to visit your account page and take a couple of minutes to complete your profile and add your contacts to your address book. Once you're done, you can start sending texts and chatting to friends instantly.

Chat logs / Message History

Veage automatically keeps a log of all your conversations and you can access these chat logs at any time simply by clicking on a contact. If the log contains more messages than can be displayed on a single page, you'll get "previous" and "next" buttons on the top and bottom of the message display. You can also use the search feature to find specific messages sent to, or received from, any of your contacts.


Cancelling your account

To cancel your short message billing you can either text STOP to 33533, or you can use the "cancel subscription" button in your account profile, or you can use our online unsubscribe tool in the Customer Support section of the Help page. Just enter your mobile number and press submit. You'll receive a text message shortly afterwards to confirm that your service has been deactivated. Please note that you might get further messages after you've cancelled your subscription because although we won't send any new messages, there may still be some old ones queued up at your mobile network operator. We do not have control over these messages and strongly suggest that you ask your mobile operator to delete all these messages before you top up your phone.

Problems unsubscribing on Prepaid?

Have you cancelled your Veage service but are continuing to receive billed messages when you top up your phone? These messages will most likely have been sent before you opted out, and have been stored in a queue at your mobile network provider. Your provider will try to deliver these messages to you and will do so as soon as you top up your account. Please note that we have no control over these queued messages. We are unable to delete them from the mobile network provider's system and we cannot stop them from being delivered to you. To prevent them from being delivered we advise that you speak to your mobile network provider directly and request that they cancel all outstanding messages.

 

Send texts from your mobile or a web browser

Veage works just as well whether you're texting from your mobile or sat at your computer, logged into your veage account.

Calendar text reminders

Just flag the red-letter days in your life, like the birthdays of your loved ones or the release date for cup final tickets... and we'll send you a text reminder so you don't miss out. Clever.

Unlimited text messaging

There really is no catch. You can send as many texts to as many people as you like, whereever they are, near of far.

Worldwide coverage and no roaming fees

In todays global community it doesn't make sense to pay extra to text overseas numbers or send messages while you're abroad - with Veage you don't have to.

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